1. 7-Day Money Back Guarantee
We take extreme pride in the quality of Eliza Gold Roghan-e-Azam Misali Hair Oil. If your product arrives damaged, defective, or incorrect, you are eligible for a 100% replacement or refund within 7 days of parcel delivery.
2. Eligibility Criteria for Return
- Item must be returned within 7 days from the delivery date.
- Damaged or leaked bottles must be reported within 24 hours of receiving the parcel via WhatsApp video/photo evidence.
- Returned products must include original box packaging and invoice.
3. How to Initiate a Return or Exchange
Initiating a return is simple. Simply send a message to our WhatsApp support team with your Order ID:
Contact WhatsApp Support: +92 328 7657890
Our customer care agent will guide you step-by-step and arrange your replacement parcel.